Privacy Policy

Last updated: February 2026

CreatorMind.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (securely hashed). If you sign in via a third-party provider (e.g., Google, GitHub), we receive your name and email from that provider.

Usage Data

We collect information about how you interact with the platform, including chat messages with creator knowledge bases, creators you interact with, and general usage patterns. This helps us improve the service and provide better AI-powered responses.

Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card numbers or bank account details. We retain your Stripe customer ID and subscription status to manage your account.

Cookies & Session Data

We use essential cookies to maintain your authentication session and remember your preferences. We do not use third-party tracking cookies for advertising purposes.

How We Use Your Information

  • Provide and maintain the CreatorMind.ai platform, including AI-powered conversations with YouTube creator knowledge bases
  • Process subscription payments and manage your billing through Stripe
  • Send transactional emails such as account verification, password resets, and billing notifications
  • Improve and optimize the platform, including AI response quality and user experience
  • Monitor for abuse, enforce our Terms of Service, and ensure platform security

Third-Party Services

We use the following third-party services to operate our platform. Each has its own privacy policy governing the use of your information:

Stripe

Payment processing and subscription management. Stripe handles all payment data securely.

Resend

Transactional email delivery for account verification, password resets, and billing notifications.

OpenAI

AI language model processing for generating responses in creator knowledge base conversations.

YouTube API

Accessing publicly available YouTube creator content to build and update knowledge bases.

Data Retention

We retain your account information and chat history for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized usage data may be retained indefinitely for analytics and service improvement.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your account and associated personal data
  • Data Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at support@creatormind.ai.

Children's Privacy

CreatorMind.ai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@creatormind.ai.